Security Services

Your tools detect plenty. The question is what happens next.

Security tools generate alerts. Hundreds of them. But an alert is just a signal. Someone still needs to investigate, separate real threats from noise, and act before the window closes. Edge7 Networks MDR does that. Around the clock.

The problem

The gap is not detection. It is what happens after the alert fires.

Your organisation has invested in security tools. Endpoint protection, firewalls, maybe a SIEM. Those tools generate alerts. But an alert on its own is just data.

Someone needs to look at it, determine whether it is real, understand the scope, and decide what to do. For most IT teams, that investigation does not happen consistently.

Alerts sit in a queue. By the time someone looks, the window to contain a threat may have closed.

Alert fatigue

Hundreds of alerts per day. Most are noise. Without dedicated analysts, real threats get buried alongside false positives.

No time to investigate

Your IT team is running infrastructure, handling tickets, and managing projects. Security alerts are one more thing on a list that is already too long.

Detection without response

Tools detect plenty. But detection without investigation and action is just logging. The threat is still there.

Threats that rules miss

Automated detection catches known patterns. Sophisticated attacks use living-off-the-land techniques, credential misuse, and lateral movement that do not trigger signatures.

What you get

Threats found, investigated, and dealt with.

Alert triage
Containment
Threat hunting
Cross-stack visibility
Reporting
Investigation

Every alert examined in context.

Not by a dashboard. By analysts who understand your environment. Genuine threat or false positive? What is the scope? Your team receives findings and recommended actions, not raw alert data.

  • Every alert reviewed by a human analyst within SLA — not auto-closed
  • Genuine threats separated from false positives before you are notified
  • Investigation context included with every finding. Not just an alert ID and a severity score
Response

Threats contained, not just reported.

Compromised endpoints isolated. Malicious processes terminated. Affected accounts locked. Containment happens immediately, not after your team reads an email the next morning.

  • Endpoints isolated without waiting for IT team approval
  • 15-minute critical response SLA. Contractual, not aspirational
  • All containment actions documented and included in your monthly report
Proactive

Finding what rules miss.

Automated detection catches known patterns. Our analysts actively look for the rest. Lateral movement, credential misuse, data staging, command and control communications. Skilled people looking for what tools cannot see.

  • Regular proactive hunts across endpoint, network, and cloud telemetry
  • Behaviour-based analysis catches living-off-the-land and novel techniques
  • Hunting findings reported with recommended actions, not just observations
Visibility

Beyond the endpoint.

Most providers see your endpoints and stop there. Edge7 Networks sees your endpoints, your network, and your cloud. When a compromised endpoint starts communicating with something it should not, we see both sides of that conversation.

  • Endpoint, network, and cloud telemetry correlated in a single detection view
  • Lateral movement tracked across systems, not just on individual devices
  • Security events seen in full context — who, what, where, and when
Insight

Your team stays informed without carrying the load.

Regular reporting shows what was detected, investigated, and resolved. Your IT leadership has full visibility into your threat landscape without needing to build or staff an internal capability.

  • Monthly threat landscape summary with full incident timelines
  • Technical detail for your IT team. Executive summary for leadership
  • Trend data to support security investment decisions quarter on quarter
Works with what you have

Integrates with your existing endpoint tools.

Most organisations already have endpoint protection in place. Microsoft Defender through M365 licensing, or another EDR platform. That investment does not go to waste.

Edge7 Networks MDR wraps around the endpoint tools you already use. We add the 24/7 management, threat hunting, and response layer that turns a detection tool into a fully managed security operation.

If your current platform is the right fit, we manage it. If your environment needs something different, we recommend the best option and deploy it. Either way, the service is the same: threats found, investigated, and dealt with.

Microsoft Defender

Already in your M365 licensing. We integrate with Defender for Endpoint and manage the detection and response operation around it.

SentinelOne

AI-driven endpoint protection with autonomous response. Deployed and managed by Edge7 Networks where the environment calls for it.

Bitdefender GravityZone

Layered endpoint security with risk analytics and XDR capability. A strong fit for organisations that need broad coverage across diverse device estates.

Platform choice is driven by your environment and requirements. Not by our margin.

What MDR catches

The threats your tools are looking for. And the ones they are not.

Ransomware

Detected and contained before encryption spreads. Endpoints isolated, processes terminated.

Credential theft

Compromised credentials identified through anomalous login patterns, impossible travel, and brute force detection.

Lateral movement

Attackers moving between systems detected through cross-endpoint and network correlation.

Data exfiltration

Unusual data transfers, staging behaviour, and outbound connections to suspicious destinations.

C2 communications

Endpoints communicating with command and control infrastructure identified through DNS and traffic analysis.

Living-off-the-land

Attackers using legitimate tools (PowerShell, WMI, RDP) for malicious purposes. Caught by behavioural analysis, not signatures.

The technology

EDR, XDR, MDR. Three acronyms, one managed service.

If you have seen these terms and found them confusing, you are not alone. Here is the simple version.

EDR Tool

Endpoint Detection & Response

Software on your endpoints. Monitors device behaviour, detects threats, and can isolate compromised machines automatically.

Your devices
extends
to
XDR Tool

Extended Detection & Response

Extends coverage beyond endpoints to network, cloud, email, and identity. Correlates signals across your whole environment to expose multi-stage attacks.

Your environment
managed
by
MDR Service

Managed Detection & Response

Analysts operating EDR and XDR on your behalf, 24/7. Triage, threat hunting, investigation, and active response. You get the outcome without staffing the capability.

Your outcome

What Edge7 Networks delivers is MDR. We select the right EDR/XDR platform for your environment, deploy it, and manage the entire detection and response operation. One managed service. Technology chosen for your needs.

How they fit together

SOC & SIEM vs MDR

Edge7 Networks offers both. They are complementary, not competing.

Monitoring layer

SOC & SIEM

Collects logs from across your environment. Correlates them. Monitors 24/7 for known patterns and anomalies. When something triggers a rule, an analyst triages and escalates.

The always-on monitoring and alerting layer.

Detection & response layer

MDR

Goes beyond rule-based detection. Analysts actively hunt for threats that do not trigger rules. Investigate deeper. Respond directly with containment, isolation, and remediation.

The skilled human investigation and action layer.

Together: SOC provides the continuous data feed and alerting. MDR provides the threat hunting and response. Most organisations start with one and add the other as their security programme matures.

Why Edge7 Networks

The team. The speed. The coverage.

What makes managed detection and response from Edge7 Networks different from a white-label alert forwarding service.

Analysts who know your environment

Dedicated engineers assigned to your account. They learn your infrastructure, your users, and your risk profile. When a threat is identified, the person investigating already understands the context.

15-minute critical response

When a genuine threat is confirmed, containment starts within minutes. Endpoints isolated. Accounts locked. Processes terminated. Contractual SLAs, measured and reported monthly.

Full stack, one team

MDR sits alongside SOC/SIEM, SSE, email, firewall, identity, and incident response. Endpoint telemetry feeds into SOC correlation. Network context informs investigation. One team, full visibility.

Platform-flexible

ConnectWise MDR, Palo Alto Cortex, SentinelOne, Bitdefender, Microsoft Defender. We recommend the right fit for your environment, not the platform that pays us the most.

Let us talk about detection and response.

Whether you are dealing with alert fatigue, looking for a team to investigate what your tools find, or trying to understand what MDR involves for an organisation your size. No pressure. A direct conversation.

ISO 27001:2022 ISO 9001:2015 Cyber Essentials ConnectWise MDR Partner